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Privacy Policy

Your privacy is important to us.

When you register at the Trowel Trades Supply website, we aim to respect your privacy. This Privacy Policy sets forth how we handle information we obtain from you and learn about you when you visit our Web site, including how we collect, use, and disclose the information.

Notice of Collection

We collect information about our customers from a variety of sources and use it for purposes related to our business. We may disclose that information to our service providers in order to manage consumer accounts, provide goods and services to our consumers, market our products, improve our business, including our marketing services, and respond to legal and regulatory requirements. A fuller description of the purposes for which we collect the information of our consumers is provided below.

The information we collect may include personal identifiers, as well as information that directly or indirectly can be associated with, or linked to, our consumers or their households. Below are the categories of information we may collect about our consumers, the sources of that information, the purposes for which we use information and the types of third parties with whom we may share the information.

For more information on the purposes for which we use the information we collect, see the section below on "Purposes for which we use your data."

Information We May Collect, Use and Disclose

Categories of Information we collect Sources of the Information Purposes for which We use Information Types of third parties with whom we may Disclose Information
Personal Identifiers

your name, alias, postal address, email address, unique personal identifier, online identifier, account name, Internet Protocol address, social security number, driver’s license number, passport number, or other similar identifiers

We may collect similar information about your spouse, children and beneficiaries
- directly from you or from others on your behalf
- consumer reporting agencies
- our service providers
- our affiliates
- government agencies
- public records
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To invoice and deliver orders
- To enable business communication related to orders, such as communications about invoicing, delivery, and payments
- To allow you to apply for and, if approved, obtain products and services on credit
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- For quality assurance
- In connection with a proposed sale or merger
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Joint marketing partners
- Consumer reporting agencies
- Government, judicial and law enforcement agencies and their agents
- Industry self-regulatory bodies
- Attorneys, accountants and auditors
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
- Data analytics providers
Additional personal identifiers: your signature, bank account, credit card and debit card number, or any other financial information, including your credit report - directly from you or from others on your behalf
- consumer reporting agencies
- our service providers
- our affiliates
- government agencies
- public records
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To allow you to apply for and, if approved, obtain products and services on credit
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Consumer reporting agencies
- Government, judicial and law enforcement agencies and their agents
- Industry self-regulatory bodies
- Attorneys, accountants and auditors
- Data analytics providers
Sensitive information protected by federal or state law: your age, gender, sex, marital status, and source of income - directly from you or from others on your behalf
- consumer reporting agencies
- our service providers
- our affiliates
- government agencies
- public records
- To allow you to apply for and, if approved, obtain products and services on credit - Service providers
- Consumer reporting agencies
- Government, judicial and law enforcement
- Attorneys, accountants and auditors
- Data analytics providers
Commercial information: records of your personal property, products or services you have purchased or considered, and other histories or tendencies to purchase or consume particular products and services - directly from you or from others on your behalf
- consumer reporting agencies
- our service providers
- our affiliates
- government agencies
- public records
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To invoice and deliver orders
- To allow you to apply for and, if approved, obtain products and services on credit
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- In connection with a proposed sale or merger
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Joint marketing partners
- Consumer reporting agencies
- Government, judicial and law enforcement agencies and their agents
- Industry self-regulatory bodies
- Attorneys, accountants and auditors
- Data analytics providers
Internet or other electronic network activity information: browsing history, search history, and information about your interaction with a Web site, online application and advertisements - directly from you or from others on your behalf
- our affiliates
- our service providers
- consumer reporting agencies
- third parties
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- For quality assurance
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Advertising networks Internet service providers
- Attorneys, accountants and auditors
- Government, judicial and law enforcement agencies and their agents
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
- Data analytics providers
Geolocation data - directly from you or from others on your behalf
- our affiliates
- our service providers
- consumer reporting agencies
- third parties
- To provide you with products and services
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Joint marketing partners
- Government, judicial and law enforcement agencies and their agents
- Attorneys, accountants and auditors
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
- Data analytics providers
Sensory information: Audio, electronic, visual, and recorded calls - directly from you or from others on your behalf
- our service providers
- To provide you with products and services
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Government, judicial and law enforcement agencies and their agents
- Attorneys, accountants and auditors
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
Professional or employment-related information: such as your job title and employer - directly from you or from others on your behalf
- our affiliates
- consumer reporting agencies
- To allow you to apply for and, if approved, obtain products and services on credit - Affiliates
- Service providers
- Consumer reporting agencies
- Government, judicial and law enforcement agencies and their agents
- Attorneys, accountants and auditors
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
Inferences drawn from any of the above categories of information to create a profile about you: Information about your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. - directly from you or from others on your behalf
- consumer reporting agencies
- our service providers
- our affiliates
- government agencies
- public records
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To invoice and deliver orders
- To enable business communication related to orders, such as communications about invoicing, delivery, and payments
- To allow you to apply for and, if approved, obtain products and services on credit
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- For quality assurance
- In connection with a proposed sale or merger
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
- Affiliates
- Service providers
- Joint marketing partners
- Consumer reporting agencies
- Government, judicial and law enforcement agencies and their agents
- Industry self-regulatory bodies
- Attorneys, accountants and auditors
- Your fiduciary or legal representatives
- Persons holding a legal or beneficial interest relating to you
- Data analytics providers

Purposes for which we use information about you

We may use information about you for the following business or commercial purposes:

  • To provide you with products and services
  • To establish, manage, and administer your customer account and our business
  • To invoice and deliver orders
  • To enable business communication related to orders, such as communications about invoicing, delivery, and payments
  • To allow you to apply for and, if approved, obtain products and services on credit
  • To detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity
  • For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
  • For research and development of our products
  • For quality assurance
  • In connection with a proposed sale or merger
  • To comply with legal requirements
  • To comply with legal investigations and subpoenas
  • To respond to judicial process or government authorities

Cookies

What are cookies?

When you visit our website, we place a so-called “cookie” in a file on your browser so that our website is more user-friendly, effective, and secure. By using a cookie, your browser can remember specific information about you across several pages or between visits to our website. In addition to cookies, we use scripting, which is code run on the website to collect information such as actions you’ve completed on our website or items you click on. We also collect information through “referrers”, which are small pieces of data your web browser passes to us indicating which website linked you to our website. For example, if you click on a link on a Google search result page that takes you to our website, we will receive a referrer that tells us you were linked to our page from Google. For the purposes of this Policy, we refer to these technologies as "cookies."

We do not store any sensitive personal information within the cookies we place on your device. Our website does not read any information stored in cookies placed on your browser by other websites.

Why do we use cookies?

We use cookies to offer you a better experience on our website. Most of the cookies we use are "session cookies" which are automatically deleted as soon as you leave our website. Other cookies, so-called "persistent cookies," remain on your computer until you delete them. Using these cookies allow us to enhance your experience when you interact with our website, such as by helping recognize your browser the next time you visit.

The cookies we use fall into three different categories:

Strictly Necessary Cookies

These cookies are necessary for the website to function. They are usually only set in response to actions taken by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work if you do block these cookies. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies collect browsing information in order to improve your overall experience. We use this information to track website usage and compile statistics. This helps us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of our website. This tool uses persistent cookies to allow us to see anonymized behavior information relating to a visitor’s age, gender and interests, as well as basic information about the browser and devices visitors use to access our website.

Third-Party Cookies

We may allow third-party advertising cookies to be placed on your computer or mobile device when you visit our website. Third-party cookies, including social media plugins, belong to and are managed by other parties, such as Google or other online advertisers. These kinds of persistent cookies remember the websites you visit, and that information is shared with other parties, such as advertisers. We may use third-party advertising networks to help us deliver tailored online ads to you.

How can I control cookies?

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. Disabling cookies is unique to each browser and device you use. Disabling cookies on one device will restrict the ability to tie that device to other devices you use. Parts of our website may not function properly if you disable cookies. To provide you with the best possible experience while visiting our website, please enable cookies within your browser.

Separate from our website(s), some third-party websites may enable cookies to be placed or accessed on your device by third party advertising networks. These kinds of persistent cookies remember the websites you visit including ours, and that information is shared with other parties, such as advertisers. We do not enable third-party cookies to be placed or accessed on your device through our website. To learn more about opting-out of this type of interest-based advertising, please visit the Network Advertising Alliance (NAI) Consumer opt-out website.

You can opt out of Google Analytics without affecting your visit to our website. For more information on opting out of Google Analytics tracking, visit this Google page.

Biometric Information

We may collect biometric identifiers or other biometric information about our employees and other individuals that work at or visit our physical locations. Where we collect such information, we only retain the information for as long as necessary to satisfy the initial purpose for obtaining the biometric information, or for up to three years from our last interaction with the individual to whom the information pertains, whichever occurs first. However, we may retain biometric information for longer where permitted or required under applicable law, such as in response to a valid warrant or subpoena. We securely dispose of biometric information in accordance with the National Institute of Standards and Technology’s Guidelines for Media Sanitization (SP 800-88).

Do Not Track Signals

Some web browsers incorporate a “do not track” feature that, when enabled, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to such a do-not-track signal, we do not recognize or respond to these signals.

Notification of Changes

If we change our privacy policy, we will post those changes on our Homepage so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Special Policy Regarding Information from Children Under Thirteen

This Web site is not targeted to children under the age of 13, and we do not knowingly request personally identifiable information from any child under the age of 13 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.

CHOICE

We provide the following choices to all our customers regarding our use of information about you.

  • You may set your browser to reject cookies and to erase cookies that have already been placed on your hard drive. However, if you do so, your ability to navigate this site will be limited.
  • You may choose not to provide us with any contact information.
  • If you would like us to manage your contact status or be removed from any of our on-line mailing lists, click on the unsubscribe link contained in every email. This allows you to unsubscribe from emails.

SECURITY

If you have any questions or comments about the Trowel Trades Supply Privacy Policy, please contact us at:

Trowel Trades Supply
206 Hegeman Avenue
Colchester, VT 05446-3136

T: 802 655-3166

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About Us

Teaming up with the top brands in the industry, we have one simple pledge: to get the right products into our customers' hands as quickly and safely as possible.

Our Services

Trowel Trades Supply carries a full range of commercial and residential construction supplies, and our crews are fully trained to deliver to commercial sites.

Our Locations

Trowel Trades Supply carries a full range of landscaping, building stone, brick & block, masonry, drywall and insulation for both commercial and residential projects.

Contact Us

For more information about how to contact us, visit our Find a Yard page. Or, click the Contact Us tab to send us an email.